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  • 10
    Nov

    User Testing: What are Visitors Doing on Your Website?


    by:


    User Testing – Always Be Testing

    Let’s say you are getting ready to launch a new website. Your marketing team loves the web design and your IT team is thrilled with the security and efficiency. So is your website ready to take off? Maybe…maybe not. What about taking that quantum leap and testing your site with your intended audience, your customers?

    Understanding how visitors navigate your site is critical in creating the most effective site possible. Having a site that that is user-friendly and leads visitors to conversions should be the goal of any website. User testing (UX) is a fundamental component of the web development process.

    User Testing

    Usability Testing

    User testing allows you to see how real people navigate your site, while hearing their comments at the same time. This provides insight into how to improve your site by identifying positive and negative aspects of your site, including features on your site that may be confusing to visitors. This service will tell you what is working on your website and what is not from a visitor’s perspective. This can lead to additional functionality or features that may be beneficial to add to your website. It can also lead to simpler navigation that takes some features away. The bottom line is that your website becomes more relevant to your visitors.

    An investment in user testing, if managed properly, will return value far beyond its cost. It may be in the form of hundreds of saved development and design hours, or improvements in conversion rates, and subsequent increases in revenue and profit. Remember website testing is an ongoing process, but when done effectively it will drive your efforts and help visitors realize a greater satisfaction with your website.

    The Net Impact employs usability testing as part of our analytics methodology in order to construct complete online marketing strategies. Contact The Net Impact today to learn how we can help you find the most effective way to make your website visitors take action.

    Filed under - Website Marketing Strategy No Comments so far. Add yours now

  • 02
    Jul

    Event Tracking in Google Analytics-Get In the Mind of Your Website Visitor


    by: Lauren


    In the last decade, tracking website analytics has rapidly evolved from simply data crunching to a very powerful decision making platform. Web analytics is an important tool for Internet marketers and web designers alike to make choices about how to improve traffic flow, design calls to action, update search engine optimization and enhance the overall strategy of a website.

    Paying close attention to visitor behavior on a website through analytics, is very similar to paying attention to the consumer behavior for a store, brand or product.  Think of it this way… a store manager arranges their shop with the most marketable items in places that grab the shopper’s attention and are easily accessible and highly visible. Just as the store manager is looking to make the shopper’s experience more satisfying by arranging their store based on the habits of his consumers, so that it is easy and enjoyable to navigate through, a website creator should take into account what information is most sought after on their website and the habits and pathways visitors are taking to get there.

    Without web analytics it is next to impossible to measure and analyze website visitor behavior. Analyzing visitor behavior allows you to determine activity as it affects profit, sales and areas (pages) of interest. Page views, navigation, entry and exit pages, time spent, languages, geographic locations, visits, and keywords used in searches are a few of the features that are able to be determined using web analytics. By simply tracking items that are most often viewed you can learn what items or products on your site, receive the most attention. In this way you can adapt your offerings to attract more traffic and while doing so monitor what sparks and keeps visitor’s attention.

    The Net Impact team places special emphasis on the importance of clickstream tracking, or the following of a visitor’s clickstream as they move throughout a website, down to every microscopic detail. This analysis offered by Google under the name Event Tracking Tool,  allows you to track every movement your visitor makes as a unique event. Analyzing every small movement, or micro-conversion, your visitor makes provides you with useful feedback used to make changes to your website to improve your visitor’s experience, which will in turn enhance the overall value of your website. Every micro-conversion a visitor makes is important because, no matter how small the movement is, it is still conversion, you are still getting the visitor to do what you want them to dig deeper and deeper into your website.

    An excellent example of this is The Net Impact’s findings with the website www.vangoghgallery.com. VanGoghGallery.com is an online collection of Van Gogh’s works. The website received thousands of visitors each day. The Net Impact helped Van Gogh gallery setup Event Tracking Methods to gain greater insight into the navigation patterns of its main landing pages.  Through event tracking, Van Gogh Gallery was able to determine that the large image links on the page received 98.5% of the click-throughs compared 1.5%  for the side navigation links, going to the same page. This was helpful for determining the elements necessary on each page to get visitors to take the next step.

    In conclusion, if you ever wondered how to analyze website user behavior, determine which search terms they come from, which pages are most visited, which pages are of least interest  and how to maximize your ROI, look into implementing  a Web Analytics solution. Analytics will help you conduct a behavioral analysis of your website visitors, and with that information you can make the required changes to your website that will improve your overall conversation rate and make your visitor’s website experience one that is enjoyable.

    Filed under - Website Marketing Strategy No Comments so far. Add yours now

  • 14
    May

    Website Builder Case Study


    by: Lauren


    CMS Drives AIRHAWK’s Website to Boost Bottom Line

    AIRHAWK, a comfort seating system for motorcycles manufactured by ROHO Group Inc., announces the March 18, 2010 launch of their website, www.airhawk.net. The Net Impact and XG-ad, a full service advertising agency specializing in print advertising, combined services to create the website design for the comfort seating system’s website, which is powered by the Auctori, web content management system (WCMS) built for search engine optimization.

    AIRHAWK’s parent company, The ROHO Group Inc., approached TNI to work with AIRHAWK’s print advertising agency, XG-ad, to create the web design for the premium product’s website. TNI took XG-AD’s Phohotshop design work, and made it web ready before placing it into the Auctori web content management system. The Auctori solution provides AIRHAWK with the opportunity to strengthen their Internet presence and their overall brand reputation by giving users a cutting edge yet professional site as well as the power to maintain their content in real time.

    “This was one of the smoothest web launches I’ve managed.  We had the best of both worlds for design and Internet marketing utilizing The Net Impact and XG-Ad.  The design is edgy and fresh while the back-end that I oversee is so user-friendly, easy to understand and of course, completely search engine optimized.  These two companies made a great team and in the end, produced a fantastic site that we are very proud of and excited to promote,” said Rebecca Heckert, eMarketing Coordinator, The ROHO GROUP.

    Read the Full Press Release!

     

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  • 20
    Apr

    Attract Traffic to Your Online Videos With Keyword Research


    by: Lauren


    When you analyze the most effective strategies for Internet Marketing today, it is easy to come up with numerous possibilities. However, it is interesting to note that almost 50% of all traffic today comes to a website through video marketing . Video grabs people’s attention far more quickly and effectively than text, audio or photos. Making a short video can capture a thousand words and has the power to expose your brand to the masses. As many Internet savvy marketers have come to realize, the video marketing industry is booming. Videos are a cost-effective medium to deliver your marketing message with a higher power and impact than that of traditional marketing methods.

     Online videos are an effective platform to share valuable information, while providing companies with the opportunity to create hype around their brand. For example, the King and Prince Beach and Golf Resort created a 3D flyover video of their popular Georgia golf course. This innovative video drives traffic to their website, markets their golf course and engages their online community. Check out the video here.   

    Online videos are not only an effective marketing strategy; they are also an effective tool for search engine optimization. Search engines are showing videos in their search results, but what you may not be aware of is how many people actually go to YouTube, and other video sharing sites, and search for specific information as opposed to using a search engine. For this reason, it is just as important to stand out from the crowd on video channels as well as in the search engines. Video sharing web sites use tags for search engines to find them. You must include your main keywords in these tags if you want your video to be indexed by the search engines. 

     In order for your videos to be found by the right audience, be sure to research your top keyword phrases and use these in your upload descriptions and titles. Find out what your targeted audience is searching for and then use a keyword tool to identify keywords and phrases that you can really dominate. Keyword research is critical because it will help people find your content and over time will mean increase your rankings. Doing this crucial research and tracking click-thrus and website conversions will only help you to secure your most cost-effective keywords and phrases and boost the visibility of your videos. 

    Blendtec, a company that produces blenders. The company received millions of YouTube views and great press for blending objects like iPhones and wood blocks, proving its product was durable. Not a bad way to establish your product’s credibility and get some attention, right? 

    But don’t worry, you don’t have to blend objects or perform insane stunts to create an effective video. You just have to build compelling content and use your videos to spread the word to the community you want to target. If your content is compelling, and you promote your videos through social media channels and other marketing and public relations efforts, you can increase your product’s visibility and influence. 

    Just remember, the goal of video marketing is to create short, attractive, effective videos based on solid keywords that convert viewers into customers and stand the test of time.

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  • 16
    Feb

    Is Google in ‘Search’ of a Marketing Strategy?


    by: Lauren


    Touchdown Google!

    If you watched the Super Bowl Sunday night, you saw at least two ground-breaking events: Of course, the New Orleans Saints took home their first Superbowl Trophy, and the Search Engine Giant, Google, stepped into the world of traditional advertising.  Over the past decade, more often than not, the Super Bowl commercials have generated more buzz than the teams competing. Even when the football isn’t especially great – the commercials usually are, and this year Google took full advantage of the advertising world’s most anticipated event, with one of the most surprising commercials of the night.

    Perhaps Saturday’s tweet by Google CEO Eric Schmidt put it best –“Hell has indeed frozen over”. Google ran its first major television ad, and during the Super Bowl, none the less. It was an unexpected move by the search engine leader, who retains a search market share exceeding 70 percent, to spend an estimated $5 million to have a 1 minute advertisement aired during the third quarter.  Google brings in billions from online ads but has steered clear of having a traditional marketing strategy for its own brand, even as industry competitors, such as Microsoft and Yahoo, continue to spent millions on tv and print advertising to compete with them. Google’s sheer size is in disproportion with their advertising budget. The world-known search engine has been mainly promoting itself on the web, via company blogs, and of course by being a constant subject of media reports and countless blog posts.

    Google’s heartfelt ad, “Parisian Love”, consists of a series of 11 searches, which come together to tell a compelling story through search phrases. The commercial tells the story of a romance helped along by a series of Google searches conducted by a young man. The subtle, yet powerful marketing message resonated with viewers, and in some cases (myself included) left them a bit teary eyed. The commercial illustrates the story of a young man who finds love after a simple plan to study abroad in Paris turns into love, marriage and a need to know how to assemble a crib.

    The buzz-worthy ad has left many viewers comparing it to competitor commercials and many are left confused as to why Google felt it needed to make such a dramatic move to promote its best known product, a product with no real marketing problems. Of course, not everyone thought it was a wise investment for the brand who’s name is almost a verb in the world of search. In the words of YouTube commenter, ShadyHady, “Google commercials? Isn’t that rather like, say, oxygen commercials or knife and fork commercials?” But with Google’s approach to internal marketing, one Super Bowl slot may be efficient when it comes to coverage vs. expenditure.

    While the commercial probably did not introduce the Google brand to anyone for the first time, here are a few reasons Google may have made the dive into television advertising:
     

    The buzz. People are talking about the ad right?  While the majority of the media coverage has not been about the actual ad content, but rather the fact that there was an ad, it is still coverage. And while it may be short lived, Google is the most talked about search engine at the moment.

    Make a statement. Amid the over the top million dollar mini-sagas that make up the line-up of Super Bowl commercials, Google’s ad simply explained what the search engine does and showed just how well it works. This message mirrors the search engines’ simple, yet highly effective performance, which is the very basis of the Google brand.
     

    Appeal to advertisers. Some businesses still view online advertising with suspicion. No matter how big Google already is, a Super Bowl slot reminds people that it’s a major mainstream player in the advertising world.

    Reinforce their brand. Many commercials serve simply to remind people who the market leader is, rather than inform them about a new product or promotion. World-known brands find it helpful to remind the public about themselves in a positive light — especially on the Super Bowl.

    Keep up with the competition. Google may be feeling some heat from Bing and Yahoo’s new campaigns, as well as Apple’s successful advertising. Especially with the growing number of Microsoft Bing search engine “attack ads”, Google may have decided to make their mark in the advertising world. Marty Orzio, partner and chief creative office of ad agency Gotham in New York, called the ad:

     “A classic little love story told beautifully” that highlighted why Google was different from the competition. If you think about Bing or any of their competition, nobody else can say they are playing an important role in people’s lives,” he said. “They have not have been around long enough to have an impact like that. Google is claiming territory that only they can claim, which is why I thought it was absolutely brilliant.”

    In conclusion, what Google’s memorable and somewhat controversial Super Bowl presence may signal is that after relying heavily on word of mouth marketing alone, the company is finally learning how to market itself via traditional paths, something that will take a great deal of stategic planning, and  will be crucial as its business diversifies and competitors continue to gain a foothold in the search industry. Using only its own outlets for promotion, such as YouTube, isn’t enough for a company looking to reach a broad mix of consumers. Google is clearly skilled at selling online ads, but formulating a marketing strategy for itself, well it remains a work in progress.

    Missed Google’s Super Bowl commerical? Watch it Here

    Original article found at:  http://blog.thenetimpact.com/

     

     

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